An empirical test of an Antecedents – Privacy Concerns – Outcomes model

Abstract

This study extends privacy concerns research by providing a test of a model inspired by the ‘Antecedents – Privacy Concerns – Outcomes’ (APCO) framework. Focusing at the individual level of analysis, the study examines the influences of privacy awareness (PA) and demographic variables (age, gender) on concern for information privacy (CFIP). It also considers CFIP’s relationship to privacy-protecting behaviours and incorporates trust and risk into the model. These relationships are tested in a specific, Facebook-related context. Results strongly support the overall model. PA and gender are important explanators for CFIP, which in turn explains privacy-protecting behaviours. We also find that perceived risk affects trust, which in turn affects behaviours in the studied context. The results yield several recommendations for future research as well as some implications for management.