The AAA (appraisals, attributions, adaptation) model of job stress

Abstract

The AAA model is presented as an integrative conceptualization of workplace stress that combines research from multiple models and theories to account for the numerous complexities that employees experience when cognitively evaluating organizational demands. The proposed model examines the effects of employees’ organizational stressors on the cognitive appraisal process and describes how employees’ emotions and self-regulation affect individual coping behaviors, adaptation, and learning from stressful experiences. Practitioner applications, theoretical contributions, and directions for future research are presented.