Expert Decision-support Systems for Decision-making

Abstract

Computers have made tremendous contributions towards transactional processing. However, the highest pay-off the computer can make is not in transactional processing but in decision-making. Recently, expert systems have just begun to be used in the decision-making process. Individual technologies alone are inadequate for an effective decision support. The purpose of this paper is to investigate the related issues in decision support and to develop an expert decision support system (EDSS) for combining decision support systems and expert systems into a unified whole for decision support. The emphasis will be on developing a DSS/ES model which can be used to integrate the traditional DSS database and ES knowledge-base for building a user-friendly EDSS.