Customer Service Skill Development for Students With Autism Spectrum Disorder Using Video Modeling-Reference-Cited by-同舟云学术

Customer Service Skill Development for Students With Autism Spectrum Disorder Using Video Modeling

Published:2018-09-18 Issue:4 Volume:42 Page:246-252
ISSN:2165-1434
Container-title:Career Development and Transition for Exceptional Individuals
language:en
Short-container-title:Career Development and Transition for Exceptional Individuals

Author:

Bross Leslie Ann¹,Zane Thomas L.¹,Kellems Ryan O.²

Affiliation:

1. The University of Kansas, Lawrence, USA

2. Brigham Young University, Provo, UT, USA

Abstract

Preparing secondary students with autism spectrum disorder (ASD) for a variety of potential professions is important to enhance their postsecondary employment outcomes. This article provides step-by-step guidelines for practitioners to use video modeling interventions to develop the customer service skills of students with ASD who are employed or participating in employment experiences in their communities. Video modeling is an evidence-based practice for learners with ASD that can be used as a viable workplace support.

Funder

Council for Exceptional Children (CEC) Division on Career Development and Transition

Publisher

SAGE Publications

Subject

Organizational Behavior and Human Resource Management,Education

Link

http://journals.sagepub.com/doi/pdf/10.1177/2165143418794626

Reference33 articles.

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2. Video Modeling Strategies to Enhance Appropriate Behaviors in Children with Autism Spectrum Disorders

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