1. Brauner, C. (1995). The first probe. In R. Stake (Ed.), The art of case study research (p. 130). Thousand Oaks, CA: Sage. (Original work published 1974)
2. Narrative and reflective practice: recording and understanding experience
3. Davies, P. (1999). Introducing change. In M. Dawes, P. Davies, A. Gray, J. Mant, K. Seers, & R. Snowball (Eds.), Evidence-based practice: A primer for healthcare professionals (pp. 203-218). London: Churchill Livingstone.