From pull to push: understanding nurses' information needs

Author:

Randell Rebecca1,Mitchell Natasha2,Thompson Carl2,McCaughan Dorothy2,Dowding Dawn2

Affiliation:

1. Centre for HCI Design School of Informatics City University Northampton Square London EC1V 0HB, UK, rebecca.randell.1@ city.ac.uk

2. Department of Health Sciences Seebohm Rowntree Building (Area 2) University of York Heslington, York YO10 5DD, UK,

Abstract

Electronic access to research information for health professionals is a key component in developing evidence-based healthcare. As nurses take on extended roles and work more autonomously, it is assumed that they will take increasing advantage of these technologies. However, little is known about the decisions that nurses make and the information needs that arise within the context of those decisions. This article presents an analysis of 410 nurse—patient consultations and interviews with 76 primary care nurses, and explores nurses' information needs and their use of electronic information tools. The findings suggest that, if we wish to encourage nurses to use research information in clinical practice, we need to move from `pull' to `push' technology.

Publisher

SAGE Publications

Subject

Health Informatics

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