Analysis of success factors in e-government transformation in Turkey: are these factors really the causes of success?

Abstract

This study analyses the relationship between the e-government transformation success in Turkey and the 18 success factors commonly assumed to be the causes of transformation success in the literature. The study uses a quantitative methodology previously developed by the same researchers, which considers transformation success as the dependent variable and the 18 success factors as the independent variables in a relational model and applies correlation, regression and factor analyses to the collected data to search for the probable relationships between these variables. The results of these analyses show that there are significant and positive correlations between the success factors and transformation success, but none of these correlations could be attributed to a cause and effect relationship, as assumed in similar studies. The results also show that classifying similar success factors under common headings to analyze transformation success is not statistically meaningful.