The role of Tanzania library services board in enhancing information literacy skills among the public in Tanzania

Abstract

This study aimed to examine the role of Tanzania Library Services Board (TLSB) in organizing, teaching and facilitating information literacy to users in the public library. Specifically the study examined the available facilities and resources available in public libraries that would facilitate the teaching of information literacy; established what users were taught during information literacy courses and identified barriers in implementing information literacy courses in public libraries. It also sought to gather views from the users on the roles of TLSB in organizing, teaching and facilitating information literacy courses in public libraries. The study was carried out in 7 regional libraries working under the administration of the National Central library in Dar es salaam. Data was collected through questionnaires, which were conveniently distributed among 58 library users who were found in the reading areas and other service points in the selected libraries. Face to face semi-structured interviews were carried out among purposely selected 11 librarians who were providing services at different points in the libraries. Results of the study indicated that TLSB was involved in organizing and teaching information literacy courses to users who visited the library either in groups or as individuals. Users were taught how to search for electronic resources, utilizing special collections, borrowing and returning library books and using the library OPAC. Challenges facing TLSB in offering information literacy courses included lack of expert trainers; limited number of facilities such as computers, some users did not want to attend training and lack of motivation among library staff to participate in teaching information literacy courses. The study recommended that TLSB should collaborate with other institutions by facilitating the teaching of information literacy courses to users in various libraries in the country.