An empirical study of enterprise resource planning integration

Abstract

Enterprise Resource Planning (ERP) systems are very popular systems for information management in the global business environment. We investigate which of five levels of ERP integration contribute to a global or local ERP implementation strategy. The five levels of ERP integration are: system-specification, system-user, island of technology, organizational, and socio-organizational integration. We conducted an empirical study in the United States that included 102 ERP professionals from two user groups, global ERP system users and local ERP system users. We discovered that system-specification and organizational integration significantly influence the implementation of local ERP systems while system-specification and socio-organizational integration significantly influence global ERP service implementation. The model explains 44 percent and 52 percent respectively of ERP adoptions within the two groups.