Pushing the agenda of the information society

Abstract

This article sheds some light on the usage and types of Information and Communication Technologies (ICTs) accessible to community members in four selected multipurpose community centers (telecentres) in KwaZulu-Natal, South Africa. The study was informed by the Diffusion of Innovations Theory. Through a survey, four telecentres were purposively selected. Questionnaires were used to collect data. The data was tabulated and presented using tables, frequencies, and percentiles. The results indicate that a variety of ICTs have been adopted in the telecentres to provide local communities with much-needed access to information and improved communication. The most popular recommendations from users included the need for sufficient and coherent government policies regulating the training of the local community to effectively use these ICTs. Government should ensure that adequate varieties and levels of ICT competence are offered to all citizens, and needs to find ways to gradually include ICT training in curricula at all levels, including primary education.