Examining the Effects of Cognitive Assistive Agents on Team Coordination in Manufacturing Teams

Abstract

This article details the motivation and design of an experiment to investigate the effects of artificially intelligent cognitive assistive agents on coordination efforts in manufacturing teams. As automation solutions become more accessible and products rapidly grow in complexity, there are significant calls to leverage abilities of both artificial agents and human workers to maximize team functioning and product output. As such, we propose an experimental design where we introduce a cognitive agent with two levels of autonomy (low, and high) into a team of participants during an assembly task. We hypothesized that cognitive assistive technologies would enhance coordination within assembly teams, leading to higher productivity and reduced errors, with initial data suggesting trends in support of these hypotheses. We seek to demonstrate the value of cognitive agents in augmenting human workers, allowing manufacturers to see the benefit of increased productivity while retaining value and relevance of human labor in the face of technological development.