Digital Privacy of Assistive Technology Users with Visual Disabilities

Abstract

As technology is advancing, accessibility is also taken care of seriously. Many users with visual disabilities take advantage of, for example, Microsoft's Seeing AI application (app) that is equipped with artificial intelligence. The app helps people with visual disabilities to recognize objects, people, texts, and many more via a smartphone's built-in camera. As users may use the app in recognizing personally identifiable information, user privacy should carefully be treated and considered as a top priority. Yet, little is known about the user privacy issues among users with visual disabilities, such that this study aims to address the knowledge gap by conducting a questionnaire with the Seeing AI users with visual disabilities. This study found that those with visual disabilities had a lack of knowledge about user privacy policies. It is recommended to offer an adequate educational training; thus, those with visual disabilities can be well informed of user privacy policies, ultimately leading to promoting safe online behavior to protect themselves from digital privacy and security problems.