Differences in Self-Rated Worker Outcomes Across Stress States: An Interim Analysis of Hybrid Worker Data

Abstract

Stress experiences can have dire consequences for worker performance and well-being, and the social environment of the workplace is a key contributor to worker experience. This study investigated the relationship between hybrid workers’ self-ratings of productivity, mood, and stress with perceptions of positive (eustress) and negative (distress) stress states. We hypothesized that self-ratings would vary across combinations of eustress and distress experiences and that these differences would differ based on the social context. Ecological momentary assessments (EMA) were used to obtain ecologically valid data at four data points each workday across a 4-month study period in a cohort of seven office workers. Findings aligned with the Yerkes–Dodson law, such that higher states of arousal were associated with greater self-perceived productivity, and higher stress magnitudes were found when distress existed. Compared to other states, eustress was associated with higher productivity in work-related activities and better mood across all activity types.