Not All Interruptions are Created Equal: Positive Interruptions in Healthcare-Reference-Cited by-同舟云学术

Not All Interruptions are Created Equal: Positive Interruptions in Healthcare

Published:2012-09 Issue:1 Volume:56 Page:824-828
ISSN:2169-5067
Container-title:Proceedings of the Human Factors and Ergonomics Society Annual Meeting
language:en
Short-container-title:Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Author:

Sasangohar Farzan¹²,Donmez Birsen¹,Trbovich Patricia²³⁴,Easty Anthony C.²³

Affiliation:

1. Department of Mechanical and Industrial Engineering, University of Toronto, Toronto, Ontario, Canada

2. Centre for Global eHealth Innovation, University Health Network, Toronto, Ontario, Canada

3. Institute of Biomaterials and Biomedical Engineering, Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada

4. Health Policy, Management and Evaluation, Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada

Abstract

Interruptions were studied extensively in the past but with a focus on their negative effects. Although many types of interruptions result in a break-in-task, in some cases interruptions communicate important information associated with patient’s safety. The majority of previous interruption research use a reductionist approach to minimize or prevent interruptions, and minimal attention has been given to the differentiation between positive and negative interruptions. Through the analysis of relevant healthcare literature, this paper first identifies the inconsistencies in the way interruptions are defined, and then categorizes potential sources of negative and positive interruptions.

Publisher

SAGE Publications

Subject

General Medicine,General Chemistry

Link

http://journals.sagepub.com/doi/pdf/10.1177/1071181312561172

Reference49 articles.

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