Webmasters Reveal the Rules: Do Regulations Compromise Legislators’ Online Communication With Constituents?

Abstract

In a nationwide study of state legislative Web sites, Narro, Mayo, and Miller found that the communication tools (i.e., weblogs, electronic newsletters, online polling) that state legislators offer vary more from state to state than legislator to legislator. Taking their information into account, this article addresses regulations put on legislators’ home pages.The author interviewed Webmasters in 44 states and found that having less limitations and allowing legislators freedom to manipulate their home pages encourage them to use these home pages for active communication. Although most states do not allow state legislators to use home pages as a campaign tool, some allow free flow of communication between legislators and constituents. The researcher found that legislators would use their home pages more as a communication tool if given the freedom. However, change begins with legislators, who are the policy makers. Whether they have freedom is their own choice.