Kirton Companions, the Clients Assess: Evaluating a Community Mental Health Day Facility

Abstract

Clients attending a community mental health day facility were invited to assess and to provide feedback about the facility. Previous attempts at informal reviews with clients had proved unsuccessful due to their reluctance to provide negative feedback or to suggest changes. Clients were asked to rate statements linked to the aims of the facility to assess how far they perceived the aims to have been reached. The results compared the current attenders' assessments with those of past attenders and showed that the facility was most successful in its aim of providing support and increasing social contacts. Clients also agreed that the activities on offer at the facility were helpful in overcoming their mental health difficulties.