The organizational inclusion turn and its exclusion of low-wage labor

Abstract

As most scholarly work on the conceptualization of organizational inclusion seems to be implicitly based on contexts of high-wage labor, this article investigates whether the common themes of organizational inclusion as identified by Shore et al. (2018) also align with the low-wage labor context. Our respective analysis identifies several mismatches between the current conceptualizations of organizational inclusion and the needs and interests of low-wage workers. Consequently, we offer suggestions for adapting these conceptualizations: by paying attention to (1) material and physical safety next to psychological safety, (2) opportunities of non-task-oriented involvement in the workgroup and (3) the recognition and accommodation of low-wage workers’ voices and needs. Furthermore, we argue to extend the scope of scholarly work on organizational inclusion by taking into account the broader (historical) social order and different stakeholders who influence the organizational processes of inclusion and exclusion. By engaging with the current “inclusion turn” and providing adaptations, this article contributes to a less “exclusive” conception of organizational inclusion as well as outlines where the organizational inclusion approach might come up against its own limits.