Non-work at work: Resistance or what?

Abstract

Based on 43 interviews conducted with employees who spend around half of their working-hours on non-work related activities such as ‘cyberloafing’, a typology of empty labour is suggested according to sense of work obligation and potential output in order to set the phenomenon of workplace time-appropriation into a theoretical context in which wasteful aspects of organization and management are taken into account. Soldiering, which emanates from a weak sense of work obligation in the individual, may entail aspects of resistance, but there are also less voluntary forms of empty labour deriving from a lack of relevant work tasks. All types of empty labour are, however, bound up with the simulation of productivity. Therefore, they ironically serve to maintain the capitalist firm’s reputation for efficiency.