Elliptical Responses to Direct and Indirect Requests for Information

Abstract

We present two studies examining the factors that lead speakers to produce elliptical responses to requests for information. Following Clark and Levelt and Kelter, experimenters called businesses and asked about their closing time (e.g., Can you tell me what time you close?). Participants provided the requested information in full sentence responses ( We close at 9) or elliptical responses ( At 9). A reanalysis of data from previous experiments using this paradigm shows that participants are more likely to produce an elliptical response when the question is a direct request for information ( What time do you close?) than when the question is an indirect request for information ( Can you tell me what time you close?). Participants were less likely to produce an elliptical response when they began their answer by providing a yes/no response (e.g., Sure . . . we close at 9). A new experiment replicated these findings, and further showed that elliptical responses were less likely when (1) irrelevant linguistic content was inserted between the question and the participant’s response, and (2) participants verbalized signs of difficulty retrieving the requested information. This latter effect is most prominent in response to questions that are seen as very polite ( May I ask you what time you close?). We discuss the role that the recoverability of the intended meaning of the ellipsis, the accessibility of potential antecedents for the ellipsis, pragmatic factors, and memory retrieval play in shaping the production of ellipsis.