Cultural Competence: Developing Policies To Address the Health Care Needs of Culturally Diverse Clientele

Abstract

Home health care organizations striving to effectively serve their clientele may be experiencing barriers, one of which is serving a culturally and linguistically diverse population. The National Center for Cultural Competence (NCCC) identifies seven salient reasons in this article for incorporating cultural competence into organizational policy. The article provides an examplary definition that can be adapted and useful to home health care organizations. A checklist, developed by the NCCC, is also included to facilitate policy making that supports culturally and linguistically competent health care delivery.