Residents' Views of the Efficacy of Shelter Services for Assaulted Women

Abstract

Although shelters for abused women are common across North America, few have been evaluated. This qualitative study consisted of in-depth interviews with 63 shelter residents. Thirty-five of these women were interviewed in follow-ups 4 to 6 months later. In each interview, they were asked what they found helpful during their shelter stay. Residents were positive about the supportive nature of the staff, safety, relationships with other residents, and the child care. Residents expressed some concerns about the availability of counseling from busy staff and the appropriateness of some shelter residents. Generally, the women endorse shelters as resources that save lives.