Competitor Mystery Shopping: Methodological Considerations and Implications for the MRS Code of Conduct-Reference-Cited by-同舟云学术

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Competitor Mystery Shopping: Methodological Considerations and Implications for the MRS Code of Conduct

Published:1995-07 Issue:4 Volume:37 Page:1-10
ISSN:0025-3618
Container-title:Market Research Society. Journal.
language:en
Short-container-title:Market Research Society. Journal.

Author:

Dawson Janet¹,Hillier Jill¹

Affiliation:

1. MSS/Research International

Publisher

SAGE Publications

Subject

General Medicine

Link

http://journals.sagepub.com/doi/pdf/10.1177/147078539503700406

Cited by 21 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Analyse von Prozessen und Servicequalität;Prozessmanagement in Einkauf und Logistik;2024

2. Training and Evaluation of Mystery Customer and Customer Satisfaction;Methodologies and Outcomes of Engineering and Technological Pedagogy;2020

3. Mystery Shopper Programs in the Tourism Sector;Contemporary Management Approaches to the Global Hospitality and Tourism Industry;2020

4. Analyse von Prozessen und Servicequalität;Prozessmanagement in Einkauf und Logistik;2020

5. Identifying Customer Satisfaction;International Journal of Knowledge-Based Organizations;2018-07

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