Responsibility networks in media discourses on automation: A comparative analysis of social media algorithms and social companions

Abstract

The diffusion of algorithms, robots, and artificial intelligence has sparked public debates regarding opportunities, risks, and responsibility for addressing problems and developing solutions. Since media cover and shape sociotechnical imaginaries, this study investigates the Austrian media discourses on responsibility in two domains of automation: social media algorithms and social companions. Using a machine learning approach, relevant articles were identified, followed by a manual comparative content analysis. The findings indicate that media coverage of social media algorithms tends to be more critical compared to social companions. In the debate about social media algorithms, journalists emerge as the most common speakers raising responsibility issues and primarily attributing them to Internet platform providers. Conversely, responsibility for social robotics is predominantly articulated by experts, considering it as a responsibility shared by society, economy, and research. Furthermore, the media present different perspectives on the agency and responsibility of social media algorithms and social robots themselves.