Beyond the ‘critical incident’: COVID-19, data journalism and the slow road to editorial automation in Australian newsrooms

Abstract

This article draws on a qualitative interview-based study and the framework of the ‘critical incident’ to explore whether, how and for whom the first year of the COVID-19 pandemic saw an increased uptake of data-driven automation in Australian newsrooms and with what implications for the field. Our findings show that, while news workers combined and adapted existing technologies to meet increased demands for rolling, data-driven coverage of the pandemic, structural and institutional factors prevented the uptake and embedding of forms of data journalism and editorial automation that may have assisted with providing more timely and effective public health information. The findings highlight the importance of COVID-19 as both an acute event and an ongoing situation that has revealed and prompted reflection on the practical and political challenges of data flows between government agencies and news organisations.