Interpersonal Conflict-handling Styles: An Islamic Perspective

Abstract

This research note explores conflict-handling styles from the Islamic perspective. According to Quran and the prophetic remarks, Islam prohibits dominating style and encourages obliging style, while it considers compromising, integrating and avoiding styles as acceptable for resolving interpersonal conflict. Managers can use the knowledge of Islamic instructions in their training, mentoring and counselling to handle conflicting parties within the organization and reduce the level of dysfunctional conflicts. In the end, the note offers indications for future studies where the level of religiosity (Islamic) may be a befitting mediating variable. Also, there may be studies on the influence of Islamic values in specific areas of human interactions within the workplace.