Perception of Managerial Competency Needs: An Indian Perspective

Abstract

Over the years, competencies have received increasing attention from human resource managers and practitioners. Despite increasing popularity, published research in the area of competencies remains sparse. From management development perspective, it is essential to determine the extent to which managers possess the required competencies for successful performance. This could be achieved by identifying competency needs. The aim of the article is, therefore, to empirically investigate managerial competency needs. In doing so, the study draws on a sample of 202 managerial employees from a leading banking and financial service provider based in India. A total of six managerial competency clusters for existing proficiency and eight managerial competency clusters for future proficiency were identified. The findings reveal perceived levels of existing competencies, gaps pertaining to present and future competency requirements and competencies that managers wish to improve through challenging assignments. Study implications, limitations and direction for future avenues of research are discussed.