Understanding compassion capability-Reference-Cited by-同舟云学术

Understanding compassion capability

Published:2011-03-08 Issue:7 Volume:64 Page:873-899
ISSN:0018-7267
Container-title:Human Relations
language:en
Short-container-title:Human Relations

Author:

Lilius Jacoba M¹,Worline Monica C²,Dutton Jane E³,Kanov Jason M⁴,Maitlis Sally⁵

Affiliation:

1. Queen's University, Canada,

2. University of California, Irvine, USA,

3. University of Michigan, USA,

4. Western Washington University, USA,

5. University of British Columbia, Canada,

Abstract

We elaborate a theory of the foundations of a collective capability for compassion through a detailed analysis of everyday practices in an organizational unit. Our induced theory of compassion capability draws on the findings of an interview study to illustrate and explain how a specific set of everyday practices creates two relational conditions — high quality connections and a norm of dynamic boundary permeability — that enable employees of a collective unit to notice, feel and respond to members’ suffering. By articulating the mechanisms that connect everyday practices and a work unit’s compassion capability, we provide insight into the relational micro-foundations of a capability grounded in individual action and interaction.

Publisher

SAGE Publications

Subject

Management of Technology and Innovation,Strategy and Management,General Social Sciences,Arts and Humanities (miscellaneous)

Link

http://journals.sagepub.com/doi/pdf/10.1177/0018726710396250

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