A Predictive Model of Self-Managing Work Team Effectiveness

Author:

Cohen Susan G.,Ledford Gerald E.1,Spreitzer Gretchen M.2

Affiliation:

1. Center for Effective Organizations, School of Business Administration, University of Southern California, Los Angeles, California 90089-1421.

2. Department of Management and Organization, School of Business Administration, University of Southern California, Los Angeles, California 90089-1421.

Abstract

This paper tests a theoretically-driven model of self-managing work team effectiveness. Self-managing work team effectiveness is defined as both high performance and employee quality of work life. Drawing on different theoretical perspectives including work design, self-leadership, sociotechnical, and participative management, four categories of variables are theorized to predict self-managing work team effectiveness: group task design, encouraging supervisor behaviors, group characteristics, and employee involvement context. Data is collected from both a set of self-managing and traditionally managed teams from a large telephone company, and the model is tested with structural equations modeling. Support is found for hypotheses concerning group task design, group characteristics, and employee involvement context, but not encouraging supervisory behaviors.

Publisher

SAGE Publications

Subject

Management of Technology and Innovation,Strategy and Management,General Social Sciences,Arts and Humanities (miscellaneous)

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