Rethinking Human Factors Methodologies: User Needs & Applied Domain Characteristics

Abstract

Technologies and systems have become more complex with the advancement of modern digitalization. Human factors practitioners and researchers face challenges in designing products for everyday activities and complex domains. Learning one human factors methodology at a time is the most common approach, and finding complementary methodologies is sometimes difficult. In this paper, we summarize achievements needed in human factors research in three categories: motivation-related needs, task-related needs, and applied domain assumptions and characteristics. Some common methodologies are discussed, and we briefly introduce how to implement them in general resilient and cyber-resilient systems.