Does Trust Have Value? A Discussion About the Importance of Trust to Human Factors and Engineering

Abstract

There is significant interest and research in engineering machines, algorithms, and systems that humans will trust. However, serious questions remain about trust: what it is, whether it can be measured and modeled, whether it provides useful information for engineering and design, and whether the engineering of trust will be deployed ethically. This proposed session will facilitate a discussion between leading proponents and skeptics of trust research to help provide insights into these very important questions.