Simulation Modeling for Health Care Operations: User-centered Design Needed!

Author:

Cornet Victor P.1ORCID,Charles Michelle1,Toscos Tammy1

Affiliation:

1. Parkview Health, Fort Wayne, IN, USA

Abstract

Simulation modeling in health care has been touted as a solution to many problems, such as scheduling, wait times, or staffing. While researchers have argued for stakeholder involvement, few have described how to implement user-centered design (UCD) to develop, evaluate, and implement simulations for health care. In this paper, we explain how UCD theory can address common issues found in the health care simulation literature. We illustrate our points using experience applying UCD to develop a vaccination clinic simulation and provide additional UCD strategies relevant to the design of simulation models for health care.

Publisher

SAGE Publications

Subject

General Medicine,General Chemistry

Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Usability and Acceptance of Check-In Kiosks: An Illustration of Nimble Evaluation Methods and Recommendations for Health Kiosk Deployments;Proceedings of the Human Factors and Ergonomics Society Annual Meeting;2024-08-29

2. User-centered Design of Applications Embedded in Electronic Health Records: Case Study of a Visualization Application for Heart Failure;Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care;2024-06

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