Extending the Heuristic Evaluation Method through Contextualisation

Author:

Chattratichart Jarinee1,Brodie Jacqueline1

Affiliation:

1. Department of Information Systems and Computing Brunei University, Uxbridge, UK.

Abstract

This paper proposes an extension to the heuristic evaluation framework to help overcome some of its limitations. We describe the addition of a contextualised layer, called the ‘ usability problems profile’, to improve the reliability of the method's findings. We present the results of an experiment showing that evaluators - even novices - can produce more consistent and reliable evaluation results through adding a contextualised layer to the heuristic evaluation method. This extended method we call HE-Plus. in the experiment discussed, ten novice evaluators assessed a web site's usability. Five were using heuristic evaluation and five HE-Plus. The group that used the HE-Plus method spent less time in evaluation, found more usability problems, and found more overlapping problems than the group that used the original heuristic evaluation method. An in-depth ‘ usability problems profile’ for the web site was derived from analysing the experimental data. The implications of this improved profile are discussed.

Publisher

SAGE Publications

Subject

General Medicine,General Chemistry

Cited by 7 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Development and validation of progressive web application usability heuristics (PWAUH);Universal Access in the Information Society;2022-10-25

2. The Mobile App Usability Inspection (MAUi) Framework as a Guide for Minimal Viable Product (MVP) Testing in Lean Development Cycle;Proceedings of the 2nd International Conference in HCI and UX Indonesia 2016;2016-04-13

3. A Modified User-Oriented Heuristic Evaluation of a Mobile Health System for Diabetes Self-management Support;CIN: Computers, Informatics, Nursing;2016-02

4. A Reference to Usability Inspection Methods;International Colloquium of Art and Design Education Research (i-CADER 2014);2015

5. Identifying and explicating knowledge on method transfer: a sectoral system of innovation approach;Universal Access in the Information Society;2013-11-13

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3