A Confident Measure of Teamwork: The Efficacy of Confidence Assessment and Feedback Enhancement for Collective Training

Abstract

The perceptions that team members have of each other's capabilities and the accuracy of those perceptions are very important in determining how well a team will perform. This paper describes a method for assessing, and the consequences of, team members' confidence in the capabilities of their peers. The mutual judgments of confidence are derived from knowledge each team member has of the capabilities of others to perform their respective tasks and to coordinate their actions with those of other team members. Implications of the accuracy of this knowledge and its impact on collective team training and performance are discussed.