Password Authentication from a Human Factors Perspective: Results of a Survey among End-Users

Author:

Hoonakker Peter1,Bornoe Nis2,Carayon Pascale13

Affiliation:

1. Center for Quality and Productivity Improvement, USA

2. ISyE Department, University of Wisconsin-Madison, USA

3. T University, Copenhagen, Denmark

Abstract

Considering that many organizations today are extremely dependent on information technology, computer and information security (CIS) has become a critical concern from a business viewpoint. CIS is concerned with protecting the confidentiality, integrity, accessible information, when using computer systems. Much research has been conducted on CIS in the past years. However, the attention has been primarily focused on technical problems and solutions. Only recently, the role of human factors in CIS has been recognized. End-user behavior can increase the vulnerability of computer and information systems. In this study, using a large questionnaire survey among endusers, we examine password behavior of end-users.

Publisher

SAGE Publications

Subject

General Medicine,General Chemistry

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