Affiliation:
1. Advanced Interface Design Lab, Department of Systems Design Engineering University of Waterloo
2. Department of Computer Science, University of Waterloo
Abstract
Computer networks are pervasive and critical to the operation of today's businesses. While most of us take computer networks for granted, network managers who must configure, operate, and fix faults in computer networks face a daunting task that becomes more complex everyday. Ecological interface design has been shown to be a promising approach for complex systems such as power plants or petrochemical systems. Computer networks are a very different work domain characterized by rapid technological change, extreme decentralization, and the existence of “soft” components. This paper presents the first work domain analysis of this new domain creating an abstraction hierarchy for general signal transfer systems and general computing networks. It shows how the abstraction hierarchy can be applied to this new domain and presents the initial work on an ecological interface design for network management.
Subject
General Medicine,General Chemistry
Cited by
5 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Thing to Service: Perspectives from a Network of Things;Advances in Neuroergonomics and Cognitive Engineering;2017-06-13
2. Work Domain Analysis Using the Abstraction Hierarchy;Applications of Cognitive Work Analysis;2008-10-29
3. Lessons From a Comparison of Work Domain Models: Representational Choices and Their Implications;Human Factors: The Journal of the Human Factors and Ergonomics Society;2004-12
4. Modeling Automation Within an Abstraction Hierarchy;Proceedings of the Human Factors and Ergonomics Society Annual Meeting;2003-10
5. A Field Study of Collaborative Work in Network Management: Implications for Interface Design;Proceedings of the Human Factors and Ergonomics Society Annual Meeting;2001-10