Longitudinal investigation of restructuring, psychosocial safety climate and burnout in Australian universities during COVID-19 2020–2022

Abstract

Australian universities have undergone considerable restructuring within the last few decades such as downsizing, unit amalgamations and adopting new digital work practices. This article draws together industrial relations and organisational psychology literature, exploring restructuring and effects within universities. It presents national data on university restructuring, levels of organisational psychosocial safety climate (PSC), and burnout from 2020 to 2022, from the workers’ perspective. Survey responses were collected across 39 Australian universities at 3 time points: 2020 (n = 2191), 2021 (n = 1731) and 2022 (n = 1373). A large proportion reported ‘high’ levels of restructuring at each data collection phase (2020 = 41%, 2021 = 56% and 2022 = 49%). A multi-level model showed that PSC is an organisational climate predictor of restructuring, and in turn, worker burnout. Hierarchical linear modelling of the longitudinal data revealed significant pathways and a good model fit. Findings suggest that organisations with poor climates for psychological health (i.e. low PSC) are more likely to restructure, which is then associated with higher levels of burnout. Primary-level PSC-focused interventions are needed to prioritise the psychological health of the workforce over persistent productivity concerns, which is the conventional driver of restructuring.