How do libraries manage the ethical and privacy issues of RFID implementation? A qualitative investigation into the decision-making processes of ten libraries

Author:

Ferguson Stuart1,Thornley Clare2,Gibb Forbes3

Affiliation:

1. University of Canberra, Australia

2. University College Dublin, Ireland

3. University of Strathclyde, UK

Abstract

This paper explores how library managers go about implementing RFID (radio frequency identification) technology and particularly how associated privacy issues have been managed. The research methodology consisted of a literature review, theme identification, interview scheduling, interviews and interview analysis. The sample was 10 libraries or library networks and 18 participants. Findings covered the main drivers of RFID development, perceived benefits, tag data, data security, levels of ethical concern, public consultation, potential impact of technological developments on ethical issues, and managers’ sources of ethical decision making. Analysis of potential ethical issues was not found to be a central part of the process of implementing RFID technology in the libraries. The study sees RFID implementation as an informative example of current practice in the implementation of new technologies in libraries and suggests that we look at management structures and decision-making processes to clarify where responsibility for ethical considerations should lie.

Publisher

SAGE Publications

Subject

Library and Information Sciences

Cited by 8 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Radio Frequency Identification (RFID) Implementation in an IoT Smart Library;Journal of Information Systems Engineering and Management;2024-08-09

2. The Ethics of AI for Information Professionals: Eight Scenarios;Journal of the Australian Library and Information Association;2022-06-13

3. Technology and change management in academic libraries: An overview and literature review;Technology, Change and the Academic Library;2021

4. Utilizing Radio Frequency Identification in Libraries;International Journal of Public Administration in the Digital Age;2019-10

5. Service Blueprinting: A Method for Assessing Library Technologies within an Interconnected Service Ecosystem;Public Library Quarterly;2019-07-03

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