Behavioral intention to use electronic resources by distance learners: An extension of the technology acceptance model

Abstract

This study aimed to discover the factors affecting behavioral intention to use electronic resources by distance learners of the Open University of Sri Lanka, and to develop a model explaining behavioral intention to use such resources. Using the Technology Acceptance Model (TAM) as the theoretical basis, this study explored the effect of five external factors on the behavioral intention of distance learners toward using e-resources. A quantitative research approach was used, and data were collected from a survey of 379 active undergraduates of the Open University of Sri Lanka. Partial Least Squares-Structural Equation Modeling (PLS-SEM) was conducted to obtain the results of the study. The results of PLS-SEM reveal that the distance mode of learning and relevance of information are the two major external factors that affect behavioral intention to use e-resources. Computer self-efficacy and user satisfaction also have a significant influence on the dependent variable. Social influence, on the other hand, shows no significant impact. Of the TAM constructs, perceived usefulness, perceived ease of use, and user attitudes significantly affect e-resource utilization behavior.