Factors influencing the adoption of robotic technologies in academic libraries: A systematic literature review (SLR)

Abstract

The study aimed to identify the factors influencing the adoption of robotic technologies in academic libraries, investigate the impact of robots on library services, and reveal challenges to adopt robotic applications in academic libraries. A systematic literature review was applied to address the study’s objectives. The 16 most relevant seminal studies published in peer-reviewed journals were selected to conduct the study. Findings displayed that the factors of innovation, advancements in artificial intelligence, library security, and personalized services influenced positively the adoption of robotic technologies in academic libraries. The study also illustrated that robots had a significant positive impact on academic libraries by performing a variety of roles, solving space issues, and providing entertainment to library patrons. Results also revealed that loss of critical thinking, technical issues, lack of organizational planning, financial hurdles, fear of job loss, shortage of skilled manpower, and ethical considerations caused barriers to the successful implementation of robotic applications in academic libraries. The study has added valuable literature to the existing body of knowledge. It is the first systematic literature review on the factors influencing the adoption of robotic technologies in academic libraries. It has provided practical solutions in light of evidence-based data for the effective adoption of robotic technologies in academic libraries.