Voorspellers van uitstroom en behoud van zorgprofessionals op organisatie- en teamniveau: een literatuurstudie

Abstract

Retention of healthcare staff, and predictors on organizational and team level: a literature review Healthcare is under increasing pressure. The shortage of the health workforce is progressively rising. The high turnover of healthcare professionals has a negative impact on the quality and cost of healthcare services. Reducing staff turnover is for that reason a crucial objective. Mapping the facilitating and impeding factors is a first essential step. This literature study focuses on the psychosocial factors on which healthcare organisations can have an impact. PubMed, Web of Science and ScienceDirect were consulted between July 2021 and September 2021. The search terms were set on retention of healthcare workers combined with boolean operators, and was refined to recent European studies. The search yielded 23 articles. The predictors of retention were distinguished into 5 themes: individual factors, social capital, decision latitude, work demands and patient care. Four extensive factors span the different themes: recognition, shared values, leadership and communication. These extensional factors and themes are interrelated and influence each other. All of these factors stand on a (work) balance, in which there must be an equity in the caregivers’ efforts and their rewards. Improving the psychosocial aspects of the work environment, especially the staffs’ satisfaction at work, can help to retain the healthcare personnel and reduce the shortages.