Affiliation:
1. Department of Business Administration, Telkom University, Jalan Terusan Buah Batu, Bandung 40257, INDONESIA
Abstract
This study intends to discover the analysis of quality websites to consumer trust and loyalty since online transaction activities are quickly increasing. The number of online clients in Indonesia grows year after year, as does the number of online shops selling different internet-based media. Opportunities for online stores are expanding, but competition is also rising. For customers to be trusted and loyal, online business owners must understand and meet their customers' desires. The study employed quantitative research methodologies, and the sample size was 100 respondents, who were analyzed using path analysis and the third edition of the SmartPLS program. Data acquired will be picked first, and unnecessary data will be removed, before being filtered and processed through data gathering; this stage is required. The analysis findings are extremely maximum in deciding the final result, and the study results indicated that all factors have a positive and substantial influence on the result, which is very nice and acceptable.
Publisher
World Scientific and Engineering Academy and Society (WSEAS)
Reference32 articles.
1. Rachmawati, W. I., Kartawinata, B. R., Wijayangka, C., & Hasbi, I. (2020). Factors Analysis that Affecting the Intention to Use Digital Payment (Case Study on OVO Users in Jakarta, Bogor, Depok, Tangerang, Bekasi). KnE Social Sciences, pp.290-302.
2. Akbar, A., & Kartawinata, B. R. (2021). Analysis of Non Performing Loans (NPL) in Regional Development Banks Listed on the Indonesian Stock Exchange Before and During the Covid-19 Pandemic (Analisis Non Performing Loan (NPL) Pada Bank Pembangunan Daerah Yang Terdaftar Di Bursa Efek Indonesia Sebelum Dan Selama Pandemi Covid-19). Jurnal E-Bis (EkonomiBisnis), 5(1), pp.67-82.
3. Broadus, R. (1987). Toward a definition of “bibliometrics". Scientometrics 12, pp.373- 379.
4. Goleman, d., Boyatzis, R., & Mckee, A. &. (2018). Navigating the National Payment System in the Digital Era. Indonesian Payment System Blueprint 2025. Bank Indonesia, pp.1689-1699.
5. K. Börner, C. C. (2005). Visualizing knowledge domains. Annual Review of Information Science and Technology, pp.179- 255.
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献