Assessment of Communication CSR by Polish Water and Sewage Companies

Abstract

The aim of the article was to carry out analysis and evaluation of the process of communication CSRby water and sewage companies. The analysis was carried out in relation to 510 water and sewage companieslocated in Poland, associated in the Chamber of Commerce of "Polish Waterworks". In the theoretical part, themethod of literature review was used, and in the empirical research, the method of analyzing the content of thesocial responsibility concept published on the enterprises’ websites was used. The obtained results allow for theconclusion that the communication carried out by the surveyed water and sewage companies in the field ofcorporate social responsibility should be assessed quite low. Out of 510 surveyed enterprises 63% did not informabout the implementation of activities in line with the CSR concept. Most of them conduct communicationactivities in the form of environmental education. Among the surveyed water and sewage companies, the biggestnumber of them have a well-developed and implemented systems ISO 9001, ISO 14001 and EMAS. Hence, itcan be concluded that enterprises, the most often and to a very limited extent, only implement the strategy ofinforming about CSR activities. The research also shows that in Polish conditions there is no relationship betweenthe implementation of formalized management systems and the concept of CSR