Improving Industrial Production Quality Assurance: An Analysis of MCDM and FMEA Methodologies

Author:

Turgay Safiye1,Kara Damla1,Çi̇men Sultan1,Kara Esma Sedef2

Affiliation:

1. Department of Industrial Engineering Sakarya University 54187, Esentepe Campus Serdivan-Sakarya TURKEY

2. Rüstempaşa Mahallesi, İpekyolu Caddesi, No:120, Sapanca (54600) Sakarya, TURKEY

Abstract

The modern business context is so cut-throat, therefore, organizations should place emphasis on process leadership in the quest to provide the best quality products to their clients. Quality management practices that incorporate FMEA are a significant measure that can help in finding and solving issues with high impacts. This study deals the technique called (FMEA) and that its character is forward-looking, which means that it could identify, prioritize and eliminate slots leading to different sort of failures, that result in optimal performance and customer satisfaction. Study makes use of FMEA as an important component of the quality management system by interconnecting it with other approaches like Six Sigma, TQM and ISO 9001, which could bring these paradigms to even higher level, if implemented properly. From this case studies and good practices from real organizations, we will discuss strategic benefits of applying FMEA into management practices of quality as well as affecting versatility for different scenarious. A FMEA method is an engineering methodology designed to detect and eliminate problems in systems, designs, processes and solution that may happen and thus prevent loss of resources due to mistakes made by users. The study researches the application of FMEA tool in the area of quality improvement. Indeed, with FMEA aiming to improve efficiency through the prioritization of these types of errors and the focus on the errors of highest risk priority. It is also provided with the high tech machinery required for industrial grade cables producing for automotive and electronic industries. Via FMEA methodology, the study reviewed error situations, which had a chance of happening after the product has been used by the customer. The study, additionally, used MCDM (Multi-Criteria Decision-Making) techniques to upgraded decision-making available at the FMEA analysis at the same time. What could be pointed out as its main feature is the key role of FMEA as a strategic tool. It could allow organization to reach world-class level in different areas by simply grasping its theoretical and practical fundamentals.

Publisher

World Scientific and Engineering Academy and Society (WSEAS)

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