A Proposed Mobile Bill Payment Business Solution Based on the New Fiscalization Process in Albania

Abstract

Albania has introduced a new tax reform named fiscalization in 2020. The focus of the process is to report the transactions electronically and in real-time to the tax authorities’ information systems. The intention is to reduce informality and bureaucracy, two of the key issues in doing business within the country. Considering that the new fiscalization process has a clear aim and stable requirements, the waterfall method is adopted to conduct the research. Beginning with a detailed literature analysis on similar implemented systems, and subsequently proposing a business solution followed by designing a suitable architecture. The proposed business logic solution and system architecture have as focal points mobility and interoperability. The interoperability approach enables the financial institutions’ information system to be connected to the proposed system, implying an increased potential number of merchants using it. The use of mobile technologies and the possibility to integrate different digital payment methods increase the number of people taking part in the formal financial system.