Perceptions of Intrinsic and Extrinsic Rewards as a Motivator amongst Managers at a Furniture Retail Organisation

Author:

Mlilo Thembelani1,Bussin Mark1,Bounds Maria Magdalena1

Affiliation:

1. Department of Business Management, University of Johannesburg. PO Box 524, Auckland Park, 2006 SOUTH AFRICA

Abstract

Managers are increasingly expressing their anxiety about their future security and are more concerned than ever about their job security and a stable set of rewards. This concern has been triggered by the employers who are having to make increasingly difficult decisions about their workforce compensation and its relationship to performance. The aim of this study was to determine whether rewards are perceived as a motivator by managers at a retail company. Non-probability sampling was employed as the intent was to survey lower-level and middle managers only. SPSS Version 15 was used to analyse the data to ensure that a quantitative analysis for the study could be conducted. The Mann-Whitney U test was used for this study to distinguish between two groups of samples in the population. The results showed that there was a significant difference between higher earning and lower earning managers in the level of importance attributed to rewards from management.

Publisher

World Scientific and Engineering Academy and Society (WSEAS)

Subject

General Energy,General Environmental Science,Geography, Planning and Development

Reference20 articles.

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2. Towers Watson. (2010). Getting rewards right: A balancing act. Using total rewards optimization to allocate reward investments for maximum return. Available from: http://www.towerswatson.com/assets/pdf/2809/ Towerswatson-Talent-and-RewardsBrochure.pdf. (Accessed May 2020).

3. Wombulu, A, N. (2020). An analysis of high staff turnover at Namibia Roads Authority. Thesis presented in partial fulfilment of the requirements for the degree Master’s in Public Administration in the faculty of Management Science at Stellenbosch University. https://scholar.sun.ac.za

4. Kocabiyikoglu, A. & Popescu, I. (2007). Managerial motivation dynamics and incentives. Management Science Journal, 53(5):834-848.

5. Van der Merwe, W., Basson, J.S., & Coetzee, M. (2009). Non-Financial recognition: exploring employees in a South African information technology organisation. South African Journal of Labour Relations, 33(2):75-9

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