Key Concepts of Designing Business Processes in Hospitality Enterprises: Trend Analysis

Abstract

The article is devoted to studying design business processes concepts with the use of trend analysis. The study aims to develop a methodology for designing business processes based on the study of the business design theoretical foundations and data trend analysis. The field of research is the business processes of the hospitality industry, which includes the operation of hotels and restaurants. The article proposes a methodology as well as a set of methods for business process design. These are statistical and economic analysis methods, trend analysis, correlation analysis, and horizontal and vertical analysis. The result of the study is the methodology for designing business processes for new and existing hospitality enterprises. The flowchart of business process formation, based on the outgoing data, is shown. Outgoing data for new companies are collected by market research, demand or expert methods. The trend analysis method is used for existing companies, taking into account the seasonality level. Practical value of the research in improving the business analysis methodology in the hospitality sector.