Realising the Objectives of Infrastructure Master Plan: the Role of Internal Operatives

Abstract

The infrastructure master plan, in a higher education institution, serves as a blueprint for the coordinated and progressive development of the physical infrastructure and services to create a suitable academic environment required to promote teaching, learning and research. Implementation of master plan or organisation strategy is usually long-term, subject to rational and objective adjustment due to internal and external dynamics. Management and other internal role players were faced with dynamic economic and social circumstances that called for responsive and adaptive decision-making to implement the infrastructure master plan successfully. The single site case study method of qualitative research was adopted in the exploration of the development and implementation process of the infrastructure master plan of a higher education institution in Zimbabwe. The findings revealed that internal and external dynamics were managed through the collaborative relationship and participatory leadership of the University Council (Board), Building Committee and the Works Department of Estates of the institution. This provided stability and focused developments, while trying to cope with divergent pressure. The strategic infrastructure development of the master plan was achieved through the innovative use of multiple prong development strategies, which included new construction, rehabilitation of existing buildings, the purchase and renting of suitable properties.