Financial Systems and Control. Organisational Capability and Employee Satisfaction for Competency in the Consumer Goods Industries

Abstract

Organisational capability is considered as organisations developing its strength ofcompetencies in the midst of economic hardship, and when faced with stiff competition so as to secure aplace especially with its workforce in this present dynamic business environment. This study aims toexamine if organisational capability can enhance employee satisfaction. Survey research designwas adopted to assess the subject matter. Four hundred and eighty (480) respondents weresurveyed among the selected Fast-Moving-Consumers- Goods (FMCGs) in Nigeria usingpurposive and stratified sampling technique. Moreover, three hundred and fifty-eight (358)which accounted for 74.6% response rate were duly filled and returned for the analysis of thisstudy by using the Structural Equation Model (AMOS 23). The results from the test ofhypotheses showed that organisational capabilities have significance influence on employeesatisfaction @ (R2= 0.531 p-value =0.000). The study recommends in identifying thedevelopment of human expertise and skills which generates a distinctive competency for theorganisation in knowledge generation, and learning, it serves as a potential for growth andsustained proficiency for the employees. The insights from this study would be of great value tothe management of Fast-Moving-Consumers-Goods (FMCGs) industry, as well as otherstakeholders towards the development and investment in building their capabilities that willenhance the proficiency and satisfaction of the employees.