METHODOLOGY OF COMMUNICATION OF MILITARY STUDENTS WITH PATIENTS AT CLINICAL DENTAL RECEPTION

Abstract

Abstract: The effective professional activity of a dentist is due not only to training at a military medical university. Demonstration of the patient at the dentist's appointment is an integral part of teaching dental disciplines at the Higher Military Medical School. The ability to communicate effectively with patients is an important task facing the teacher. Patients always value professional competence, the interaction of the medical staff and a good level of service in the dental office. Patients seeking dental care are quite vulnerable, so they often worry about how they will be treated in the doctor's office. Quite often, they complain about the inability of practicing doctors to listen carefully, to give clear and understandable answers. Ineffective patient communication is an obstacle to dental health. The aim of the study is to analyze the possibilities of optimizing the professional training of a military dentist, aimed at teaching communication with patients and surrounding medical personnel. Materials and methods. The object of the study was students in the specialty "Dentistry" of the Military Medical Academy named after S.M. Kirov. The assessment of the quality of training was carried out on the basis of a questionnaire and the use of visualization methods. Results and discussion. The main goal of the relationship between a doctor and a patient is to convey to the patient information about the causes of his problems and how to solve them. To win the patient's favor, the dentist must show concern for the patient's problems and feelings. Patients should be aware that they themselves can influence their health and feel comfortable in the doctor's office, and this depends on everyone in the office. It is necessary to organize the interview process in a confidential environment that allows the patient to relax. An empathetic and open-minded behavior builds trust and develops contact. Conclusion - the totality of the complex of spiritual qualities of future military doctors studying in the specialty "Dentistry", the culture of communication with the patient, the appearance of the doctor can reduce the number of medical errors, improve the quality of dental care.