PROSPECTS FOR USING ARTIFICIAL INTELLIGENCE IN DENTAL CLINIC MANAGEMENT

Abstract

A rapidly developing technology - artificial intelligence - is actively being introduced into the life of modern people. One of the promising areas of its application is dentistry. Artificial intelligence can be used to improve the efficiency of diagnosis, treatment and prevention of oral diseases. This allows dentists, both public and private clinics, to work more efficiently and accurately. The process of treatment of all dental diseases is accelerated, making it more comfortable for patients. In addition, the quality of treatment and prosthetic results improves. The main goal of any dental clinic is to improve the quality of life of patients. But sometimes, interruptions in cellular communications and computer equipment, incomplete knowledge of the use of technology by receptionists, and a fairly large amount of medical documentation that a dentist needs to fill out negatively affects the provision of dental services. In turn, the management of a dental clinic is simplified. Aim of the work. Conduct a survey of the heads of private and public dental clinics in St. Petersburg on the readiness to use artificial intelligence in the institution, as well as a review of domestic and foreign literature sources to analyze the need to implement artificial intelligence in the work of dental clinics. Material and methods. A survey was conducted in St. Petersburg of the heads of 6 private and 6 state dental clinics using a developed questionnaire, as well as a review of available Russian and foreign scientific literature over the past 5 years, which allows for a more complete assessment of the programs based on artificial intelligence offered by many companies and developers to improve the concept of management and quality of patient service in dental clinics. Results and discussion. The use of artificial intelligence in the dental services management system not only helps save time and material resources, but also creates convenience for patients when making an appointment with a dentist, and improves the quality of provision of all types of dental services. Conclusions. The prospects for introducing artificial intelligence into dental clinic management are enormous. But its integration into this area of medicine requires the continuation of medical and sociological research and the creation of regulatory frameworks.